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Context Help

If you feel lost inside our Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A context menu will show up. It includes elaborate information about all the operations that you can carry out on the page in question. Each pop-up menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide range of educational videos clarifying how to work with our hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you are looking for, examine our comprehensive Frequently Asked Questions database, which contains questions asked by real people and offers practical solutions. We frequently "revamp" our FAQ section with new questions & answers in order to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, you can contact our fantastic team of client support engineers available 24/7 and ready to assist you with any problem. Each trouble ticket you submit will be replied to in less than sixty minutes (the average trouble ticket response time is approximately twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
RS Phone: +381-0677-112-111
OUR ID: 194107

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com